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How can I allow the shipping cost even if the customer hasn’t entered their full address
Updated on February 10, 2021 in Plugin Ongkos Kirim
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mileniainovasi 6 on February 8, 2021

Hello,
When the customer checks out, the JNE and other shipping methods in Ongkos Kirim plugin do not show unless the customer adds in their full address. Is there anyway that it will show a note such as "We need your full address to calculate other shipping costs"? Or show the shipping labels, JNE, J&T, etc without any price? Until the customer enters their full address?
Thank you.

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Support Tonjoo Moderator 0 on February 8, 2021

Hello,

This is woocommerce feature, please open screenshot below and follow the steps.

https://prnt.sc/yp4467

Kindly regards,
Tonjoostudio Support.

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mileniainovasi 0 on February 8, 2021

Hello,

I have enabled this option and it works great but it still doesn’t show any shipping methods for Ongkos Kirim plugin.. even when the country is selected. Please see the screenshot below.

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Support Tonjoo Moderator 0 on February 9, 2021

Hello,

The shipping options will appear after selecting:
– Country (Indonesia)
– Province
– Town/city
– District.

It seems on the screenshot you’ve not choose those options, please try to fill it first.

Kindly regards,
Tonjoostudio Support.

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mileniainovasi 0 on February 9, 2021

Yes, I see. Is there anyway to have a note to customers "More shipping options will appear" after you have filled out the Province, Town/City, District?

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Support Tonjoo Moderator 0 on February 10, 2021

Hello,

Yes, but it needs some custom code, you can follow this tutorial:

WooCommerce: Add Shipping Notices on Checkout Page

Regards,
Tonjoostudio Support.

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mileniainovasi 0 on February 10, 2021

Ok. Thank you!

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