License is not active?
Updated on July 13, 2016 in Easy Custom Auto Excerpt
10 on June 25, 2016

For some reason, it says on my Options page that my license is not active even though it does not expire until April 2017….

I understand you are enjoying your weekend so I look forward to your response when you get back to work.

Thank you.

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Moderator 0 on June 27, 2016

Hi,

Please try to deactive & re-active the license. If still doesn’t work, we will replace your license with new license 🙂

Thank you

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0 on June 29, 2016

Im having the same problem. I even bought a multi-user license. Please let me know how to get a current active license. Thanks.

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Moderator 0 on June 29, 2016

@Tad,

Hi,

I’ve send you an email regarding of your issue, please check your email 🙂

Thank you

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0 on June 29, 2016

I deactivated both the standard and premium plugin and reactivated them. Checked the license code again and still am getting the same status message, license is not active.

I guess we will have to generate a new one.

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0 on July 1, 2016

this problem got me here to, any solution to solve this problem ?

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0 on July 1, 2016

Same problem here. Deactivated and deleted both versions. Reloaded. Applied new license. Got same “license not active” message.
Thanks for your help.

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Moderator 0 on July 2, 2016

Hi,

Please post your email (you can use secret message form bellow). I will generate new license for you 🙂

Thank you

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0 on July 7, 2016

Still have the same "license not active message". Reinstalled. Entered new license. Still "not active".

Please let me know what we can do. Thanks.

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0 on July 7, 2016
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Moderator 0 on July 13, 2016

@Mark,

Hi,

Because some users use different email address from tonjoostudio. Just to make sure the email is delivered 🙂

Please check your email and user account

Thank you

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