For some reason, it says on my Options page that my license is not active even though it does not expire until April 2017….
I understand you are enjoying your weekend so I look forward to your response when you get back to work.
Thank you.
For some reason, it says on my Options page that my license is not active even though it does not expire until April 2017….
I understand you are enjoying your weekend so I look forward to your response when you get back to work.
Thank you.
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Hi,
Please try to deactive & re-active the license. If still doesn’t work, we will replace your license with new license 🙂
Thank you
By using the forum you are agree with tonjoo studio license agreement
Im having the same problem. I even bought a multi-user license. Please let me know how to get a current active license. Thanks.
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@Tad,
Hi,
I’ve send you an email regarding of your issue, please check your email 🙂
Thank you
By using the forum you are agree with tonjoo studio license agreement
I deactivated both the standard and premium plugin and reactivated them. Checked the license code again and still am getting the same status message, license is not active.
I guess we will have to generate a new one.
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this problem got me here to, any solution to solve this problem ?
By using the forum you are agree with tonjoo studio license agreement
Same problem here. Deactivated and deleted both versions. Reloaded. Applied new license. Got same “license not active” message.
Thanks for your help.
By using the forum you are agree with tonjoo studio license agreement
Hi,
Please post your email (you can use secret message form bellow). I will generate new license for you 🙂
Thank you
By using the forum you are agree with tonjoo studio license agreement
Still have the same "license not active message". Reinstalled. Entered new license. Still "not active".
Please let me know what we can do. Thanks.
By using the forum you are agree with tonjoo studio license agreement
By using the forum you are agree with tonjoo studio license agreement
@Mark,
Hi,
Because some users use different email address from tonjoostudio. Just to make sure the email is delivered 🙂
Please check your email and user account
Thank you
By using the forum you are agree with tonjoo studio license agreement