@
I need support
Updated on March 8, 2018 in Kensington
Unfollow
david6 6 on March 1, 2018

I need support setting up the front end of the site and the booking system

  • Liked by
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Cancel
Agep Moderator 0 on March 1, 2018

Hi david6,
For setting up the front end and booking system you can read our guide at documentation here:
http://pustaka.tonjoostudio.com/themes/kensington-theme/

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
czimek 1 on March 7, 2018

Blank when activating Kensington Theme

Hi, I tried to install the Theme Kensington. Evrything went ok , until I tried to activate the theme. After that, I had only a white screen. On right click and choose show source code, I get only a white screen (no source code). Same thing, when I installes the theme via ftp. Same thing after deleting wordpress from the server and reinstalled wordpress.

As you suggested I reinstalles WordPress (4.9.4) and increased the allocated php mermory to 128M at wp-config.php (and after that to 256M). Always the same.
Thanks for your support.

Agep on March 7, 2018

Have you try to deactivate all plugins? and Make sure all the directories are set with permission of 755 and the other files 644.
If the problem is still exist give me your ftp login account so I can debug it.

Cancel
Show more replies
  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
czimek 0 on March 7, 2018

Yes, all permissions are correct

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
Agep Moderator 0 on March 8, 2018

After debugging through your server it tells me that your server use php below 5.5 which is not supported. Try to upgrade your php to minimum at 5.5 version.
Or you can download our pre-release version which can run on php below 5.5. The link in the secret box:

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
czimek 0 on March 8, 2018

Yes THX. That was it.

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
Loading more replies
You are not logged in

Please login here or simply sign up here .