I just purchased again Sangar Slider license, and even though my credit card has been charged and I received 2cehckout receipt, there is no license in my dashboard.
Abou a year ago I already purchased same license,and now after a year I can’t edit my slider and save changes.
Please reply ASAP how can this be fixed.
Tnx
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Hi newshkalo1,
Please inform your order ID, we’ll check this on our order list.
Thank you
By using the forum you are agree with tonjoo studio license agreement
By using the forum you are agree with tonjoo studio license agreement
Hi
I purchased again the product, but now I can’t make any changes on slides. What ever I do and click save, once it loads no changes have been made. What may be the issue?
Hi,
Have you tried to deactivate another plugins or try to change the theme?
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Hi Agep,
No I didn’t change the theme since it worked perfect previously. Yes I tried to switch off all plug ins. but same thing.
Hi,
Give me your credential login to your website and we will find out what is going wrong.
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Hi,
I have added some text on the content and it is successfully saved.
http://prntscr.com/n0rz5t
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By using the forum you are agree with tonjoo studio license agreement
Just realized that actually slide title can’t be changed, content can though
I don’t know what is wrong with your computer or internet connection, but I successfully change the title. Here is the record, http://recordit.co/TNRSwpm0ie
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Contact the support directly through email or call, definitely you get the solution.
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