How do customers receive the Tracking ID from JNE/SiCepat?
Updated on December 31, 2019 in Plugin Ongkos Kirim
Premium  3 on December 30, 2019

How do customers receive the Tracking ID from JNE/SiCepat after purchasing an item on a Woocommerce store? Is it emailed to them or only show in the Order History? Can you send screenshots?

Thank you!

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Moderator 0 on December 30, 2019

Hi,
To inform the customer the tracking ID, you can send it via single order page, via shipping tracking metabox.

https://prnt.sc/qheo5w

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Premium  1 on December 31, 2019

Thank you. Can this process be automated? Does the customer also see the Tracking Information on the Orders page?

on December 31, 2019

Hi,
For now it has to be done manually, not yet automatically. To get the tracking information, customer need to visit tracking check page from JNE/siCepat (ex:https://www.jne.co.id/id/tracking/trace) and enter the tracking code they got from email.

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