Ketika klik setting plugin refund : Sorry, you are not allowed to access this page.
Updated on February 1, 2021 in Plugin Refund
Premium  7 on November 12, 2020

Dear Great Team,

Mohon di bantu ketika saya mau klik Setting di plugin refund muncul error: Sorry, you are not allowed to access this page.

Thx

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Premium  0 on January 31, 2021

Saya juga mengalami hal yang sama. Saya pakai wordpress versi 5.6 dan woocommerce versi 4.9

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Premium  0 on January 31, 2021

Halo,

Saya mengalami masalah dengan refund plugin. Menu Refund Request tidak muncul dan saya coba pakai link wp-admin/admin.php?page=tro_order malah muncul "Sorry, you are not allowed to access this page.". Install ulang plugin masih tetap sama.

Versi WordPress 5.6
Versi Plugin Refund 1.0.1
Versi WooCommerce 4.9.2

Theme : Leto

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Moderator 0 on February 1, 2021

Halo,

Bisa diinformasikan websitenya + login credentialnya, agar bisa kami cek secara langsung.

Informasi website & credential bisa dikirimkan via secret message.

Salam,
Tonjoostudio Support.

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Premium  0 on February 1, 2021

saya masih deploy di local development, gimana ya?

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Moderator 0 on February 1, 2021

Halo,

Untuk pengaturan refund request bisa dicoba untuk mengakses halaman dari menu berikut:

Woocommerce > Settings, kemudian pilih tab "Payments", kemudian pilih Refund Request.

Silakan lihat screenshot berikut:
https://prnt.sc/xy7p46

Salam,
Tonjoostudio Support

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Premium  0 on February 1, 2021

Ok terima kasih halaman refund untuk konsumen sudah muncul setelah saya buka pilihan di settings.
Namun, untuk halaman refund request di admin, masih belum muncul, saya coba hard link muncul pesan Sorry, you are not allowed to access this page.

Tolong dibantu.

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Moderator 0 on February 1, 2021

Untuk mengakses halaman refund request admin, bisa masuk ke Woocommerce > Orders > kemudian pilih link Refund Request.

Silakan lihat screenshot berikut:
https://prnt.sc/xy9jo0

Salam,
Tonjoostudio Support.

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