@
New Update Removed the Premium version from my site
Updated on August 26, 2015 in Easy Custom Auto Excerpt
Unfollow
Nick 2 on August 25, 2015

Hi,

I was running the Easy Custom Auto Excerpt for my wordpress site. The new update removed the premium version from my site and installed the free version. How do I reset this or update with a new premium version?

Thanks,
Nick

  • Liked by
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off

By using the forum you are agree with tonjoo studio license agreement

Cancel
Nick 0 on August 26, 2015

I resolved my own issue. Had to reinstall the plugin and premium version, and reapply the license number. Will this happen every time you guys put out an update???

Also, is this plug-in a once time purchase or a yearly cost?

Thanks,
Nick

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
zea Moderator 0 on August 26, 2015

Hi Nick

No, not everytime acctually. We still investigate this issue, and will fix it ASAP…

Sorry for the inconvenience caused 🙂

Yes, you only buy our plugin one time. You don’t need to buy it again, but we only give premium support and update for 1 year. You need to extend the license if you want to get support and updates continuously (just support and updates)… 🙂

Thank you,

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off

By using the forum you are agree with tonjoo studio license agreement

Message :
Cancel
Loading more replies
You are not logged in

Please login here or simply sign up here .