Pilihan Kurir Tidak Muncul
Updated on June 12, 2023 in Plugin Ongkos Kirim
16 on April 20, 2023

Website tiba-tiba mengalami tidak muncul pilihan kurir.

Apakah yang harus saya lakukan?

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Moderator 0 on April 27, 2023

Halo,

Kami cek jika lisensi Plugin Ongkos Kirim Anda sudah expired. Plugin tidak akan bisa digunakan lagi jika lisensi sudah mati.
Silahkan lakukan perpanjangan lisensi melalui menu My Item pada tonjoostudio.com

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0 on April 28, 2023

Kode lisensi saya masih berlaku s/d Desember 2023.

Apakah ada kesalahan sistem?

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0 on April 28, 2023

Mohon di cek di license manager. Karena tertera 12/12/2023. Memang kita sudah beli untuk 1 thn dari Desember.

Plugin ini berjalan baik tapi baru saja bulan April terjadi isu ini.

Mohon di check kembali di sistem.

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Moderator 0 on April 28, 2023

Kode lisensi yang Anda berikan merupakan lisensi untuk Plugin Konfirmasi Pembayaran.

Sementara untuk lisensi Plugin Ongkos Kirim yang Anda gunakan di website Anda, kami cek di database terdaftar atas email arisnwh@hotmail.com.

Apakah Anda pemilik akun email tersebut?

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0 on April 28, 2023

Mohon informasinya di halaman apa untuk cek plugin ongkos kirim.

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Moderator 0 on April 28, 2023

Anda tidak bisa mengakses dashboard untuk melihat lisensi plugin ongkos kirim tersebut. Karena lisensi terdaftar atas email arisnwh@hotmail.com.

Jadi jika Anda pemilik email arisnwh@hotmail.com, silahkan login ke tonjoostudio.com menggunakan email tersebut.

Namun jika Anda bukan pemilik akun arisnwh@hotmail.com, silahkan hubungi pemilik email tersebut.

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0 on April 28, 2023

Baik pak. Kalau saya mau beli lisensi baru dan menggunakan lisensi baru di web sekarang apakah bisa?

PS Dengan menggunakan email yg lain

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Moderator 0 on April 28, 2023

Bisa.

Plugin bisa diaktivasi ulang menggunakan lisensi baru dengan cara deaktivasi lisensi lama terlebih dulu pada menu Plugins > Tonjoo License Manager di website Anda.

Jika kesulitan untuk aktivasi ulang, silahkan hubungi kami lagi agar bisa kami bantu.

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0 on June 2, 2023

Halo,

Saya sudah membeli lisensi baru. Apakah bisa dibantu untuk mengaktifkan? Caranya bagaimana ya?

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0 on June 2, 2023

Kode lisensi saya lampirkan di secret message

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