Theme Purchased but will not upload
Updated on April 23, 2019 in Kensington
4 on January 5, 2019

Hi There

i purchased your theme and when i go to upload it brings up error that style css is missing when i look through the folders which downloaded i can not find zip file to upload to wordpress nor can i download wordpress files as this option is not available can you assist me ASAP with this.

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Moderator 0 on January 7, 2019

Hi sales13,
Please extract the zip and upload only theme folder.
Here is the documentation for uploading the theme:
http://pustaka.tonjoostudio.com/themes/kensington-theme/#section-theme

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0 on April 21, 2019

I also tried installing the theme on my website but it always got crushed.

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Moderator 0 on April 22, 2019

Hi audreycristwa,
Please make sure you have uploaded the correct folder like what I said to sales13.
Also, you need website that has minimum upload_max_filesize is 16 MB. It is because kensington theme is 10 MB at size. If your website upload_max_filesize is below 10 MB it will get crushed. So increase it. If you don’t know how to do it you can contact your hosting provider to increase your upload_max_filesize.

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0 on April 23, 2019

Update css and then try installing website.

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