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Edit pengiriman toko menghilangkan profile toko
Updated on March 4, 2021 in Plugin Ongkos Kirim
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adesurya.tkj 7 on March 3, 2021

Dear team tonjoo, saya memiliki marketplace menggunakan plugin ongkir dari tonjoo dan api dari rajaongkir. Ketika admin ingin melakukan edit terhadap transportasi logistik toko (mengurangi atau menambahkan kurir pengiriman) maka profile toko yang sebelumnya sudah terisi menjadi kosong kembali. Mohon informasinya ini disebabkan oleh apa?

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adesurya.tkj 0 on March 3, 2021
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Tonjoo Support Moderator 0 on March 4, 2021

Halo,

Boleh diinfokan versi Dokan yang terinstall?

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adesurya.tkj 0 on March 4, 2021
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Tonjoo Support Moderator 0 on March 4, 2021

Saat ini plugin kami memang belum mendukung Dokan versi Pro, jadi untuk beberapa fungsi memang belum kami tes sebelumnya. Kami hanya menjamin plugin kami berjalan di Dokan versi free, meski tidak menutup kemungkinan kami akan integrasikan juga ke Dokan versi Pro kedepannya.

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adesurya.tkj 0 on March 4, 2021

Hal yang sama juga terjadi kalau dokan Pro nya dimatikan Pak.
Masih terjadi issue nya.

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Tonjoo Support Moderator 0 on March 4, 2021

Oke, segera kita selidiki penyebabnya. Mohon untuk menunggu update dari kami selanjutnya.

Terima kasih.

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Tonjoo Support Moderator 0 on March 4, 2021

Halo,

Silahkan update Plugin Ongkos Kirim Multi Vendor ke versi terbaru (1.1.4) untuk mengatasi masalah yang Anda hadapi.

Salam,
Tonjoo Studio

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