THIS THREAD HAS BEEN CLOSED.

Cannot Access Premium functionality
Updated on July 15, 2015 in Easy Custom Auto Excerpt
2 on July 15, 2015

Hello,

I have paid for the Easy Custom Auto Excerpt Premium and cannot get it to work. I have used an FTP connection to my wordpress site to install the new files. When I completed the upload, I was prompted to enter my license number. When I clicked on the link I received "You do not have sufficient permissions to access this page." Is there a solution to this problem or will this plugin not work with Twenty Twelve?

Thanks,
Nick

  • Liked by
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

0 on July 15, 2015

Had to reload the files… works now.

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Moderator 0 on July 15, 2015

Hi,
Glad that you have resolve the problem,maybe the ftp transfer not completed 100% that why you have to reload.

Thanks,
Todi

  • Liked by
Cancel
Support Hours:
Weekdays: 09.00 - 17.00
Weekend: Off
Sorry, our support is not available at this time. We will reply at the next working hour.

By using the forum you are agree with tonjoo studio license agreement

Message :
Loading more replies
You are not logged in

Please login here or simply sign up here .