Ekspedisi ID Express tidak muncul di halaman Checkout
Updated 12 hours ago in Plugin Ongkos Kirim
Premium  16 on August 29, 2025

Ekspedisi ID Express tidak muncul di halaman Checkout, mohon bantuannya

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Moderator 0 on August 29, 2025

Halo,

Untuk pengecekan lebih lanjut silakan kirimkan detail berikut:

URL Login Admin:
Username:
Password:

Untuk keamanan, Sertakan informasi diatas di kolom Secret Message.

Terima kasih

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Premium  2 on August 31, 2025
on September 1, 2025

Baik,

Kami lakukan pengecekan terlebih dahulu

on September 1, 2025

Halo, kondisi plugin ongkos kirim saat ini masih deactive, bisa di bantu aktifkan dahulu.

note: aktivasi dan deaktivasi plugin pada website sebaiknya dilakukan oleh pemilik.

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Premium  1 on September 1, 2025

Plugin sudah aktive ya kak

on September 1, 2025

Baik,

kami lanjutkan pengecekan

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Premium  2 on September 1, 2025

Apakah sudah ada perkembangannya?

on September 1, 2025

Halo,

Untuk hasil check sementara dari plugin tidak ada masalah, di menu cost checker tarif ID express berhasil muncul

akan kami bantu check untuk plugin atau setting dari external yang menghalangi ongkir tampil di halaman checkout

on September 3, 2025

Pagi, kendala nya apakah sudah ada perkembangannya pak/bu?

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Premium  0 on September 3, 2025
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Moderator 1 on September 3, 2025

Halo,

Berikut hasil check compability

Kami menemukan bahwa field di halaman checkout tidak lengkap, yaitu tidak ada pilihan kota dan kecamatan, yang dibutuhkan untuk ongkir dapat terkalkulasi.

Penelusuran lebih lanjut ditemukan bahwa field2 halaman checkout merupakan hasil edit dari Plugin WooCommerce checkout field editor and manager,yang tidak bisa disisipi oleh fungsi2 dari plugin ongkos kirim.

Saran: Bisa jalankan plugin ongkos kirim di halaman checkout versi asli atau tanpa plugin WooCommerce checkout field editor and manager

Terima Kasih

6 days ago

Selamat siang, plugin “WooCommerce checkout field editor and manager” sudah saya deactivate, tp kendala nya masih sama ekspedisi ID Express tidak muncul di halaman check out dan pilihan kota & kecamatan masih menjadi satu, tapi ketika plugin Ongkos Kirim saya deactivate baru pilihan kota & kecamatan terpisah, mohon bantuannya

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Premium  3 3 days ago

Selamat pagi, apakah sudah dilakukan pengecekan kembali?

3 days ago

Selamat Pagi,

Sedang kami lakukan pengecekan kembali

1 day ago

Berikut Hasil pemeriksaan Pak,

1. Untuk kolom kota dan kecamatan masih bersatu dikarenakan fitur simple address di plugin ongkir di menu checkout aktif, saat ini sudah di deaktif.

2. Untuk ID Express, ditemukan adanya kebutuhan untuk patch di fitur filter service, khusus untuk ID Express dikarenakan adanya perbedaan dengan data pusat. Akan segera kami lakukan update.

12 hours ago

Untuk point no 2 estimasi penyelesaiannya berapa lama?

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