Error Data Kota Tidak Muncul Di Halaman Check Out
Updated on August 29, 2025 in Plugin Ongkos Kirim
Premium  5 on August 28, 2025

Halo,

Saya ingin tanya bagaimana cara mengatasi masalah error data kota tidak muncul di halaman check out woocomerce.

Error dengan tulisan "Failed to load city list. Try again?"

Meskipun sudah di retry berkali-kali tidak bisa ada data yang muncul.

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Premium  0 on August 28, 2025

Error tersebut hanya berlaku untuk user yang melakukan guest checkout, tetapi untuk user yang login dengan akun terdaftar tidak ada error. Kira-kira apa masalahnya dan bagaimana solusinya?

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Moderator 0 on August 28, 2025

Halo,

Mohon berikan team teknis kami akses sementara ke dashbord WordPress Anda dengan membuatkan akun baru dengan peran Administrator.

Silakan kirimkan detail berikut:

URL Login Admin:
Username:
Password:

Untuk keamanan, Sertakan informasi diatas di kolom Secret Message.

Kami tunggu kabar selanjutnya dari Anda.

Terima kasih.

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Premium  1 on August 28, 2025

Halo admin. Terlmapir aksesnya

on August 29, 2025

Baik, Kami lakukan pengecekan terlebih dahulu

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Moderator 0 on August 29, 2025

Halo,

Berikut hasil cek dari team teknis.

Saat request AJAX ke /wp-admin/admin-ajax.php gagal, halaman response error yang muncul menampilkan pesan “Proudly powered by LiteSpeed Web Server” dan “Forbidden: Access to this resource on the server is denied!”

Ini menunjukan bahwa request tersebut diblokir oleh lightspeed web server, sebelum sempat diproses oleh WordPress, Wordfence, atau plugin lainya.

Adapun langkah troubleshooting yang sudah kami lakukan adalah:

– Exclude halaman woocommerce di lightspeed
– Check live traffict di WordFence, dimana blocking ini tidak masuk
– Menambahkan nonce action plugin kami di lightspeed

Langkah yang sebaiknya dilakukan oleh pemilik web atau developer:
– Coba mematikan Lightspeed
– Kontak hosting untuk check konfigurasi lightspeed web server

Berikut bantuan teknis yang dapat kami berikan

Terima Kasih.

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