failed to load data. please refresh the page on cart page
Updated on September 23, 2020 in Plugin Ongkos Kirim
10 on August 7, 2019

Hi, i am having problem with my online shop. mobile view for zerowastebali.com, when i tried to order products, it keep saying in cart page: failed to load data. please refresh the page on cart page. also said failed to load city it happened many times.

i tried to refresh page but it kept telling me the same thing.

can you please have a look on this and please provide help and solution to this.

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0 on August 7, 2019

saya menggunakan rajaongkir api, dan setiap kali error (sering sekali) dan bilang api tidak valid, sehingga saya selalu ubah terus, tapi setiap saat error terus.

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Moderator 0 on August 8, 2019

Halo,
Sudah coba saya hapus lisensi trialnya dan hanya menyisakan lisensi personal, setelah saya cek form checkoutnya berjalan normal.
http://prntscr.com/optvf1

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0 on August 8, 2019

hallo terimakasih atas replynya,

saya coba aktifkan kembali plugin menggunakan rajaongkir tapi malah tidak keluar sama sekali ongkirnya bisa mohon di bantu cek kan? sudah berkali2 sperti ini mungkin bs dibantu untuk settingkan di backendnya.

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1 on August 8, 2019

untuk screenshoot itu krna tdi malem saya aktifkan tonjoo API, jadi sudah tidak error saya deactivekan si rajaongkir. skrg saya coba pake rajaongkir tidak nge load lagi, ga keluar si ongkir di check outnya. trims banyak bantuannya 🙂

on August 8, 2019

Halo,
Setelah kami cek ternyata API Rajaongkir Anda sepertinya sudah kena limit. Lihat error log berikut:
http://prntscr.com/opubeu

Silakan ganti API Rajaongkirnya atau lakukan upgrade lisensi Rajaongkirnya … 🙂

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1 on August 8, 2019

Kok bisa kena limit ya? saya baru purchase rajaongkir blm dua bulan untuk yg basic. bisa tolong di cek ya, soalnya saya pernah hubungi rajaongkirnya dan mereka bilang hub plugin yg terintegrasi sm rajaongkirnya. saya kirim login backendnya. trims banyak !

on August 8, 2019

Halo,
Tetapi sudah kami cek dan itu keterangan error lognya yang muncul bahwa API-nya kena limit. Coba dihubungi lagi pihak Rajaongkirnya dengan menyertakan screenshot dari error log tadi bahwa setelah dicek oleh pihak kami (plugin ongkos kirim) ternyata menemukan bahwa terjadi limit. Ada kemungkinan memang kebijakan limit ini baru saja diterapkan.
http://prntscr.com/opuh5j

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0 on August 8, 2019

sudah dihubungi, dan dia minta payload requestnya

email balasan dari rajaongkir:

Halo,

Jika begitu mohon hubungi pembuat pluginnya untuk menyediakan data payload request dan responsenya.

Salam hangat,
RajaOngkir Support

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1 on August 8, 2019

ini link yg dikasih rajaongkirnya: https://rajaongkir.com/dokumentasi/basic

on August 8, 2019

Halo,
Berikut data payload request dan responsenya sebagaimana yang diminta pihak rajaongkir. http://prntscr.com/opw3a8

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