help ongkos kirim tidak muncul pada saat checkout
Updated on February 16, 2021 in Plugin Ongkos Kirim
11 on February 15, 2021

Flatsome (Themeforest)
Wordpress v.5.6
Woocommerce v.4.9.2
plugin ongkos kirim v.3.6.1

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Saya sudah mencoba semua cara yang dianjurkan namun ongkos kirim tetap tidak keluar di checkout page. dan saya sudah deactive trial license dan aktive premium license

Terimakasih.

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0 on February 15, 2021

berikut capture nya : https://prnt.sc/zkskro

Login wp-admin utk testing sudah saya berikan ya di bawah ini

thanks

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0 on February 15, 2021

berikut capture nya : https://prnt.sc/zkskro

Login wp-admin utk testing sudah saya berikan ya di bawah ini

thanks

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Moderator 0 on February 15, 2021

Halo,

Sudah dicoba menggunakan theme default WordPress atau theme default WooCommerce (Storefront) ?

Salam,
Tonjoostudio Support.

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0 on February 15, 2021

hallo mas,

barusan saya ganti pakai theme storefront terbaru,

hasilnya tetap sama pas checkout gak keluar ongkirnya

tapi di tab product detail, estimasi ongkir keluar harga-harganya

capture : https://prnt.sc/zl2h3k

apakah karena saya menggunakan api rajaongkir ya ?

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Moderator 0 on February 15, 2021

Halo,

Sudah kami cek sepertinya kendala ada pada server yang digunakan tidak bisa connect dengan server raja ongkir. bisa dilihat di log berikut:

https://prnt.sc/zl8e62

Silakan dicoba di localhost terlebih dahulu, atau jika memungkinkan silakan servernya diupgrade atau menggunakan server lain yang speknya lebih bagus.

Salam,
Tonjoostudio Support.

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0 on February 15, 2021

halo mas

saya baru saja disable api rajaongkir dan menggunakan api tonjoo

hasilnya tetap sama dan theme sudah menggunakan storefront 🙁

kenapa ya..

beberapa plugin sdh saya disable

picture : https://prnt.sc/zmeoop

apakah ada yg salah settingan saya ya ?

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0 on February 16, 2021

hallo ingin menyampaikan update perihal masalah saya.

– akhirnya saya memutuskan menggunakan api tonjoo

– setelah itu saya test di subdomain berbeda (note.namadomain.com) dgn installan berbeda namun hosting yg sama, hasilnya bisa berjalan ongkirnya (https://prnt.sc/zp84e7)

– lalu saya berfikir utk menyerupai nama domain tsb tanda subdirektori, lalu saya buat sub domain baru : kuma.namadomain.com yg sebelumnya demo.namadomain.com/kuma

hasilnya tetap tdak bisa…saya nyerah, bisa bantu tlg cek kedalam pak ?

– utk issue hosting sudah dipatahkan karena di subdomain berbeda di hosting yg sama, ongkir dapat berjalan

– dan saya jg sudah non aktifkan beberapa plugin termasuk midtrans saya non aktifkan ttp ongkir belom bisa keluar…need help,

– kalo kondisi nya seperti ini sya jd khawatir nanti ketika menggunakan server production punya klien malah trouble 🙁

info detil login saya info dibawah ini ya

semoga ada pencerahan…

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Moderator 0 on February 16, 2021

Halo,

Akan kami bantu untuk cek lebih lanjut websitenya.

Salam,
Tonjoostudio Support.

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Moderator 0 on February 16, 2021

Halo,

Silakan dicek di website: https://kuma.transit.web.id/ sepertinya sekarang sudah jalan plugin ongkos kirimnya.

Kami ubah theme menggunakan Storefront.

Salam,
Tonjoostudio Support.

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0 on February 16, 2021

hallo

waduh thanks banget sudah bisa jalan ongkir nya sekarang dan saya pakai theme flatsome

btw tadi apa yg salah ya pak ? biar saya bisa fix pas production server

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