Inputan kota dan kecamatan tidak muncul di checkout
Updated on March 17, 2021 in Plugin Ongkos Kirim
5 on March 12, 2021

Halo team Tonjoo,

Sepertinya saya punya masalah pada kolom Kota & Kecamatan pada halaman checkout, datanya tidak muncul

Mohon bantuannya, terimakasih

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Moderator 0 on March 12, 2021

Halo,

Pastikan setting Enabled di Plugin Ongkos Kirim sudah Yes.

http://pustaka.tonjoostudio.com/plugins/woo-ongkir-manual/#section-enabled

Atau Anda bisa menginformasikan website beserta username dan passwordnya agar kami cek lebih lanjut.

Informasi website dan credentialnya bisa dikirimkan via secret message.

Salam
Tonjoostudio Support

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0 on March 15, 2021
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Moderator 0 on March 16, 2021

Halo,

Setelah kami cek sepertinya theme yang anda gunakan kurang kompatibel dengan plugin ongkos kirim. Theme yang digunakan meng-hidden field dari plugin ongkos kirim.

Silakan dicoba menambahkan custom css berikut:


body.woocommerce-checkout #billing_simple_address_field div.select {
display: none;
}
body.woocommerce-checkout #billing_simple_address_field .select2.select2-container {
display: block;
}

Salam,
Tonjoostudio Support.

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0 on March 17, 2021
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Moderator 0 on March 17, 2021

Halo,

Seperti yang sudah kami sampaikan di atas.
Theme yang anda gunakan tidak compatible dengan Plugin Ongkos Kirim. Theme tersebut meng-hidden field-field dari plugin ongkos kirim dan mengganti dengan field yg lain.

Silakan dicoba dengan menambahkan kode css berikut:

body.woocommerce-account .select-styled,
body.woocommerce-account .select {
display: none;
}
body.woocommerce-account .select2.select2-container {
display: block;
}

Salam,
Tonjoostudio Support

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