Assallamualaikum, 5 hari lalu saya order dengan kode order 34140 sudah trf dan sudah dapat lisensi, tapi web saya crash , kemudian saya kehilangan lisensi, dan kebetulan lisensi tidak dikirim lewat email sementara login ke tonjoo sudah time out dan lupa pass login, mohon bantuannya email yang terdaftar mrirva@yahoo.com , terima kasih
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Halo,
Silakan menggunakan fitur reset password melalui link berikut:
Setelah reset password berhasil, anda dapat login dan me-manage lisensi yang anda miliki.
Salam,
Tonjoostudio Support.
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sudah saya lakukan hingga 3x tapi ke email tidak ada masuk satu pun pemberitahuan !!
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Halo,
Silakan dicoba.
Salam,
Tonjoostudio support.
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Support Hours:
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belum bisa mas, say apake email mrirva@gmail.com untuk daftar forum sedangkan lisensi say agunakana mrirva@yahoo.com kalau saya daftar forum dengan email mrirva@yahoo.com ga bisa kan sudah terdaftar sedang passnya saya lupa !!
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Silakan login ke website: https://tonjoostudio.com
dan login dengan username yang anda gunakan untuk membeli plugin (mrirva@yahoo.com)
Password sudah kami resetkan, bisa dilihat di secret message pada balasan sebelumnya.
Salam,
Tonjoostudio Support.
maf dimana itu maklum newbee, di forum tonjoo, ada pemberitahuan sih mas di email ?
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Secret message bisa dilihat dari thread yang anda buat di forum tonjoostudio, seperti screenshot berikut.
https://prnt.sc/w3p7jf
Salam,
Tonjoostudio Support.
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Support Hours:
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Halo, berikut password yang sudah kami resetkan:
[deleted]
Silakan login ke https://tonjoostudio.com dengan email yang anda gunakan untuk membeli plugin.
Setelah berhasil login, silakan langsung diganti passwordnya dengan yang baru, dan konfirmasi disini jika sudah ganti password.
Salam,
Tonjoostudio support.
terima kasih atas bantuannya, saya update password old dan new, brp lama prosesnya, saat login masih pass lama, berikut passnya : M4n110969
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Silakan anda login dengan password yang sudah kami kirimkan di atas, kemudian silakan dilakukan penggantian password secara mandiri.
Password akan berubah saat itu juga.
Salam,
Tonjoostudio support.
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Support Hours:
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Halo,
Sama-sama. Apakah passwordnya sudah diganti?
Salam,
Tonjoostudio support.
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