Ongkir jadi nol semua setelah ganti kota asal
Updated on January 29, 2021 in Plugin Ongkos Kirim
Premium  17 on January 28, 2021

Halo,

kemaren saya ada ubah settingan kota asal pengiriman, yang semula dari surabaya, sekarang dari Semarang,

tapi hari ini kenapa orderan masuk semua tidak ada ongkirnya ya. apa yang harus dilakukan ini?

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Premium  0 on January 28, 2021
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Premium  0 on January 28, 2021

jadinya seperti ini, di checkout tidak muncul pilihan shipping dan bisa di next jadi customer tidak bayar

https://prnt.sc/xqjxe7

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Moderator 0 on January 28, 2021

Halo,

Bisa diinformasikan websitenya dan juga tolong diberikan akses ke dashboard adminnya agar bisa kami cek secara langsung.

Informasi website dan credentialnya bisa dikirimkan via Secret message.

Salam,
Tonjoostudio Support.

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Premium  0 on January 28, 2021
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Moderator 0 on January 28, 2021

Halo,

Sudah kami cek, Plugin Ongkos Kirim tidak kompatibel dengan multistep checkout, seperti screenshot berikut:

https://prnt.sc/xqmiez

Silakan coba step checkout diubah menggunakan yang default woocommerce.

Salam,
Tonjoostudio Support.

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Premium  0 on January 28, 2021

lho sebelum kita ubah menjadi kota asal semarang, bisa jalan lho. kenapa skrg tidak bisa ya?

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Premium  0 on January 28, 2021

sebelumnya sudah jalan normal semua, bisa dilihat di order2 sebelumnya juga, kita ga pernah ubah / update plugin nya. kenapa tiba2 tidak bisa ya?

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Moderator 0 on January 28, 2021

Halo,

Apakah sebelumnya juga menggunakan Multiple Step saat checkout seperti di screenshot berikut?

https://prnt.sc/xqmiez

Salam,
Tonjoostudio

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Premium  0 on January 28, 2021

iya betul, kita sudah jalan beberapa bulan dan tidak ada masalah.

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Premium  0 on January 28, 2021

bagaimana kelanjutannya ya?

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