Problem entering Premium license code
Updated on June 12, 2015 in Easy Custom Auto Excerpt
2 on June 12, 2015

Hi there,

I just bought the Premium version of this plugin but when I click "Please enter your Easy Custom Auto Excerpt Premium licese code in Options Page" I get this error:

"You do not have sufficient permissions to access this page."

How do I activate the plugin?

Best,
Ian

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0 on June 12, 2015

OK – I now realized that I had to install both the regular plugin and the premium one to make it work.

However once I did this my page crashed spectacularly. I think this may be an incompatibility with my theme.

Can you please revoke my license and process a refund to my Paypal?

Thank you,
Ian

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Moderator 0 on June 12, 2015

Hi Ian,

Please your refund request to our contact form here:

https://tonjoostudio.com/contact/


Best Regards,
Haris

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