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Propinsi Dropdown Disabled
Updated on July 12, 2021 in Plugin Ongkos Kirim
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topadmin 9 on June 20, 2021

Halo Kak,

Saya mengalamai kendala dimana Propinsi Dropdown pada halaman My Account / Address tidak dapat dipilih karena status html elemen masih "disabled". Ini terjadi saat saya menggunakan WC setting "Selling to specific country – Indonesia" , maka Country dropdown akan diganti dengan span elemen dan hidden field dengan default value Indonesia.

Pertanyaan:
1. Bagaimana bisa enable kembali Propinsi Dropdown pada halaman My Account / Alamat ?
2. Bagaimana menggunakan Simple Address Field pada halaman My Account / Alamat ?

Software:
WP Version 5.7.2
WC Version 5.4.1
Plugin Ongkos Kirim Version 3.6.1

Terima kasih.

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Support Tonjoo Moderator 0 on June 21, 2021

Halo,

Mohon dikirimkan informasi detail website dan credentialnya, agar bisa kami cek lebih lanjut.

Informasi website, dan login credential bisa dikirimkan via secret message.

Salam,
Tonjoostudio Support.

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topadmin 0 on June 21, 2021

Siap.

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Support Tonjoo Moderator 0 on June 21, 2021

Halo,
Sudah kami cek di halaman checkout. Di halaman checkout sudah menggunakan Simple Checkout Field. silakan lihat screenshot berikut:

flameshot_screenshot

Salam,
Tonjoostudio Support.

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topadmin 0 on June 21, 2021

Halo Kak,

Maaf, yang saya report diatas adalah halaman My Account / Address, bukan halaman Checkout.

Terima kasih.

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topadmin 0 on June 21, 2021

Halo Kak,

Sebagai tambahan, jika tidak mengaktif Plugin Ongkos Kirim, Propinsi Dropdown di halaman My Account / Address bisa dipilih.

Terima kasih.

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Support Tonjoo Moderator 0 on June 21, 2021

Halo,

Sepertinya ada bug di plugin ongkos kirim, segera akan kami update.

Solusi untuk sekarang adalah, alamat tersebut bisa diisi saat checkout. Ketika alamat sudah terisi, maka field province di halaman edit alamat akan tampil normal, tidak terdisable.

Salam,
Tonjoostudio Support.

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topadmin 0 on June 21, 2021

Halo Kak,

Siap, ditunggu updatenya.

Terima kasih.

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topadmin 0 on July 8, 2021

Halo Kak,

Malam. Apakah sudah ada fix patch untuk bug tersebut? Fix ini akan sangat membantu bagi Pengguna baru yang mau menambahkan alamat penagihan dan pengiriman terlebih dahulu sebelum mulai memesan produk.

Terima kasih.

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Support Tonjoo Moderator 0 on July 12, 2021

Halo,

Untuk issue tersebut, plugin sudah kami patch, bisa diupdate via dashboard wordpressnya atau didownload dari website Tonjoostudio.

Mohon maaf atas keterlambatan updatenya.

Salam,
Tonjoostudio Support.

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