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Salah Beli Plugin, mau upgrade
Updated on December 13, 2021 in Plugin Ongkos Kirim
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kesit 8 on December 9, 2021

Halo, saya tak sengaja melakukan transaksi pembelian Plugin Ongkos Kirim, padahal sebenarnya saya mau beli pake E-Commerce lengkap. Apakah bisa dibantu utk mengubahnya? terima kasih

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Tonjoo Support Moderator 0 on December 9, 2021

Halo,
Silahkan ajukan refund di form https://tonjoostudio.com/refund-form/ untuk plugin yang sudah terlanjur terbeli, lalu silahkan order kembali dengan produk yang dimaksud.

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kesit 0 on December 9, 2021

baik, terima kasih atas bantuannya

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kesit 0 on December 10, 2021

halo,
saya sudah berhasil dapat refund, lalu membeli kembali paket e-commerce. Namun setelah berhasil membeli, tampaknya saya sudah keburu terlogout dan produk yang saya beli tidak masuk ke akun saya.

Apakah bisa dibantu kembali?

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Tonjoo Support Moderator 1 on December 10, 2021

Apakah bisa dicek email untuk mendapatkan nomor order transaksi yang dimaksud?

kesit on December 10, 2021

oya, ini order id: 39135

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kesit 0 on December 11, 2021

halo, apakah nomor order sudah bisa ditemukan?

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Tonjoo Support Moderator 0 on December 13, 2021

Halo,

Maaf jika menunggu lama, untuk ordernya sudah kami cek dan lisensi sudah bisa digunakan.

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kesit 0 on December 13, 2021

terima kasih atas bantuannya

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