What happend to the support ?

Hi,

Sorry for late response,

Please follow these screnshots:

Hope it helps 🙂

Thank you

Hi ,

No it does not help at all…
Look at this site: test.omarmedium.com
Try to click on the slider and drag it to the right or left, the slider re-appears again i dont wont it to be dragable at all!

Thanks

Hi,

Sorry, I thought you mean stop on mouse hover/scroll since you not mentioning about "drag" the slider 🙂

We will investigate your issue, and inform you ASAP from this thread

Thank you for your patience 🙂

Alright 🙂 thank you ! waiting!

OMG… is it possible to get some support ?
I am about to lanch a site and all i need is to fix this weird problem with your slider.. Please give me some help here!!!

Hi,

Sorry for late response, weekend is dayoff and yesterday is easter 🙂

To be honest, acctually your issue is not an issue. It’s more like "feature request". Sangar slider is use to display more than one slides, not just one slide.

Correct me if I’m wrong, but as far as I understand, you want to create only one slide. Am I right? If yes, then we need more time to deliver user feature request (bug fix always comes first).

Fortunately, we already done with your request. Please try to update sangar slider, or re-download from tonjoostudio.

Thank you 🙂

You mean redownload and reinstall the slider on my website ? Wouldent that make all my sliders disappear ?

Does updating slider in the plugins section inside wordpress fix this issue/future ?

Hi,

No updating the plugin won’t delete/reset your slider 🙂

Yes we already update Sangar Slider to deliver your request. Please try to re-download and update sangar slider to newest version 🙂

Thank you