setelah migrasi ganti nama domain license saya bermasalah
Updated on April 23, 2020 in Plugin
Premium  9 on April 22, 2020

halo mas urgent ni mas, license saya bermasaah setelah pindah domain / ke domain utama. kemarin kan di domain sementara. gimana ya mas cara saya reactive license?

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Premium  0 on April 23, 2020

halo bsa dibantu ? di manage license tonjoo yang keluar hanya license plugin remainder pembayaran. license lain managenya tidak keluar. gimana mas cara saya reactive license ?

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Moderator 0 on April 23, 2020

Halo,
Untuk melakukan pindah domain tinggal hapus lisensi di domain lama lalu aktifkan di domain baru.
Coba akses halaman manage licensevsekali lagi, seharusnya tampilannya seperti ini: http://prntscr.com/s4d1j8

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Premium  1 on April 23, 2020

saya sudah coba seperti itu di salah satu license saya tadi malam, tapi sama mas, jadinya si plugin ongkos kirim saya tidak berjalan keluar errror seperti ini pas checkout:
https://prnt.sc/s4d42z

on April 23, 2020

Jika ongkos kirim tidak keluar coba lakukan langkah-langkah di thread ini:https://forum.tonjoostudio.com/thread/kurir-tidak-muncul-saat-checkout/

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Premium  0 on April 23, 2020

dan di tonjoo license manager hanya ada ini mas:

https://prnt.sc/s4d4tc

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Premium  1 on April 23, 2020

sebelumnya di website url lama sudah keluar mas. dan sekarang sudah saya tambahkan zona pengiriman dan hasilnya tidak keluar kurir list mas :

https://prnt.sc/s4dain

on April 23, 2020

Halo,
Sepertinya karena nama domain lama ikut masuk ke database domain baru. Jadi coba hapus domain lama di databasenya,
Caranya, silakan coba masuk ke database, cari tabel wp_options dan cari tonjoo_plugins lalu klik hapus,
https://prnt.sc/q9rfh1
Setelah itu coba lakukan aktivasi lagi seperti biasa.

Salam,
Tonjoostudio support

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Premium  1 on April 23, 2020

ok mas sudah bisa.tapi kok muncul surcharge gini apaan mas ini ? http://prnt.sc/s4dmqz

bisa di hilangkan mas ?

on April 23, 2020

Halo,
Sepertinya itu bukan dari plugin kami. Coba cek plugin-plugin lain yang sedang aktif. Atau coba hubungi pihak developer theme-nya untuk meng-hidden nya dengan css.

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