I am having trouble getting the sangar slider to work.
I had installed the Fluid Responsive and that one worked fine. I am now using sangar and can not figure out why it’s not loading, there is only blank space.
I would greatly appreciate any help solving this issue.
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Hi,
Are you sure already placing the shortcode correctly?
Can I see your website?
Thank you
By using the forum you are agree with tonjoo studio license agreement
By using the forum you are agree with tonjoo studio license agreement
Hi Eve,
We will investigate your issue. We try to check your web (based on URL in your video) but it seems doesn’t work
Can you share your web address?
Thank you
By using the forum you are agree with tonjoo studio license agreement
By using the forum you are agree with tonjoo studio license agreement
Hi Eve,
We still investigate your issue, and will inform you in this thread ASAP if we make any progress,
Sorry for the inconvenience caused
Thank you 🙂
By using the forum you are agree with tonjoo studio license agreement
By using the forum you are agree with tonjoo studio license agreement
Hi,
Acctually, we will update sangar slider on next monday. But if you need fix right now, we can help if you share your web credential 🙂
And for refund, please read refund policy first : https://tonjoostudio.com/refund-policy/
Thank you
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I purchased on 15 Feb so if you can not get it to work then you need to refund me even if it goes past your refund date limit as it is not my fault. I notified you right away so you can look at it and fix it so you can not hold it against me if it goes past the 7 days!
I will create a login for you so you can try and fix right away.
By using the forum you are agree with tonjoo studio license agreement
By using the forum you are agree with tonjoo studio license agreement
Hi,
We are really sorry, but it seems the credentials is not working/incorrect 🙁
Don’t worry, if the plugin is really broken, we will refund your purchase anytime. But for now please let us debug it first
Thank you 🙂
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