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sudah mengikuti alur tonjoo tetapi masih tidak bisa
Updated on April 22, 2021 in Plugin Ongkos Kirim
Premium  4 on April 22, 2021

saya sudah mengikuti troubleshot yang ada di website tonjoo tetapi tidak bisa

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Moderator 0 on April 22, 2021

Halo,

Sudah kami cek, sepertinya ada masalah di server anda. Server down saat proses checkout. berikut kami lampirkan screenshotnya:

– Screenshot error

flameshot_screenshot

– Screenshot website down

flameshot_screenshot

Saran dari kami, silakan dicoba menggunakan server yg lain yg spesifikasinya lebih baik, atau bisa di test dengan menonaktifkan semua plugin kecuali woocommerce & plugin ongkos kirim.

Salam,
Tonjoostudio Support.

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Premium  0 on April 22, 2021

berarti harus beli hosting lagi?

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Moderator 0 on April 22, 2021

Dari penelurusan tersebut, kemungkinan ada masalah dengan database/servernya, silakan dikoordinasikan dengan pihak hosting.

Salam,
Tonjoostudio Support.

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Premium  0 on April 22, 2021

baik terimakasih solusinya sudah selesai

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