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Tidak bisa reset password
Updated on February 23, 2021 in General
12 on February 22, 2021

Dear Tim Tonjoo,

Saya sudah mengirimkan permintaan reset password untuk akun saya yang lain dengan menggunakan halaman

https://tonjoostudio.com/my-account/lost-password/

Tetapi setelah menunggu dari kemarin dan percobaan beberapa kali, nampaknya email reset password tidak kunjung masuk.

Mohon dibantu karena saya mau coba reaktivitasi plugin saya karena sedang melakukan migrasi website.

Terima kasih.

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Moderator 0 on February 22, 2021

Halo,

Mohon maaf atas ketidaknyamanannya. Bisa diinfokan alamat emailnya? Biar kami resetkan dan kirimkan passwordnya via email.

Salam,
TonjooStudio

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0 on February 22, 2021
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0 on February 22, 2021

Sudah saya kirim ya di postingan atas. Mohon dibaca.

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0 on February 23, 2021

Halo Gan? tolong dibalas.

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Moderator 1 on February 23, 2021

Halo,

Silahkan cek email ya. Sudah kami email kemarin.

Salam,
TonjooStudio

on February 23, 2021

hanya informasi password sudah diganti tapi passwordnya apa ya?

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0 on February 23, 2021

Saya sudah refresh di folder inbox dan spam belum masuk. Yang masuk hanya konfirmasi password telah berubah padahal saya belum melakukan perubahan password.

https://prnt.sc/104dy1j

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0 on February 23, 2021
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Moderator 0 on February 23, 2021

Apakah sudah dicek di folder spam?

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0 on February 23, 2021

Email sudah masuk kemarin tetapi hanya notifikasi password telah berubah tanpa ada detil passwordnya apa. Di folder spam tidak ada email baru yang masuk.

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Moderator 0 on February 23, 2021

Email sudah saya kirim ulang dari email pribadi saya.

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