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Licence bermasalah
Updated on June 24, 2020 in Plugin Ongkos Kirim
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panca 11 on June 17, 2020

Hi, saya ingin kembali menggunakan API Tonjoo, bukan RajaOngkir. Di log saya mendapat warning License bermasalah. Mohon bantuannya

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Agep Moderator 0 on June 17, 2020

Halo,
Sudah coba clear cache atau klik tombol reset di menu pengaturan pluginnya?

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panca 0 on June 17, 2020

sudah, masih keluar error yg sama, sy sdh cb deactivate jg. Di account Tonjoo saya juga licencenya belum terpakai di web manapun.

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Agep Moderator 0 on June 17, 2020

Silakan berikan credential loginnya untuk coba kami cek dimana masalahnya.

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panca 0 on June 17, 2020
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Agep Moderator 0 on June 18, 2020

Halo,
Sepertinya karena pindah domain, coba lakukan hal ini:
silakan coba masuk ke database, cari tabel wp_options dan cari tonjoo_plugins lalu klik hapus,
https://prnt.sc/q9rfh1
Setelah itu coba lakukan aktivasi lagi seperti biasa.

Salam,
Tonjoostudio support

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panca 1 on June 22, 2020

Hi, maaf melanjutkan di thread ini saja, skg ada issue ketika saya pakai plugin ongkir, setiap meload page checkout, admin-ajax.php jd tidak bisa terakses (error 503) & halaman jd hang. Report dari pihak hosting ada penggunaan resource CPU yg besar di hosting. Apakah ini ada kaitannya dengan plugin ongkir karna kl saya deactivate plugin ongkir semuanya normal kembali.

Agep on June 23, 2020

Halo, saya coba login ke web sudah tidak bisa

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panca 1 on June 24, 2020

maaf, skg sudah bisa dengan user & password yg sama

Agep on June 24, 2020

Halo,
Kami sarankan untuk mengupgrade hosting karena plugin ongkir membutuhkan koneksi ke server untuk mengambil data tarif. Itu kenapa mungkin pada halaman checkout terjadi kendala tersebut karena website mencoba untuk terhubung dengan server kami.

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panca 1 on June 24, 2020

Kl memakai developer licence apakah akan memakan resource sebesar itu juga? Karena kami konsider untuk upgrade untuk mempercepat koneksi ke API

Agep on June 24, 2020

Halo,
Untuk jenis lisensi sebenarnya tidak terlalu jauh perbedaannya jadi kurang berefek kalau upgrade lisensi untuk mempercepat load server.

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