cannot activate
Updated on August 1, 2016 in Easy Custom Auto Excerpt
13 on March 13, 2016

I am unable to activate the just purchased plug in. the message in the header says i need to input license, but when i click it, it says i don’t have the rights to access that page. on my own blog.

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0 on March 13, 2016

I tried attaching screen shots, but your image manager crashes.

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0 on March 14, 2016

Can you please respond?
Or should I just request refund?

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Moderator 0 on March 14, 2016

Hi,

Sorry for late response, weekend is office dayoff 🙂

Please following these screenshot to install ECAE properly :

"" ""

Or I can help you installing it, if I can access your wp admin 🙂

Thank you

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0 on March 14, 2016

oooooh weekend, what a concept, oops :-)<br />
I appreciate your answer. yes, I was not installing both the files. that resolved my issue with the registration, that was not very intuitive.
I’ve got the plug in working now, but not quite the way I was expecting…
www.petalconnectiondesigns.com please look – the "featured image" is duplicating? I am seeing it once at the top of the excerpt, and then the second time on the left (where I want it).
What am I doing wrong?
thank you!

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Moderator 0 on March 14, 2016

Hi,

Yes, programmer also needs holiday and family time. No robots here, hehehe 🙂

I think it’s theme issue. Your theme is already have featured image feature.

Try to disable ECAE feature image feature, and see if it helps. Please take a look this screenshot :

""

Thank you 🙂

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0 on March 14, 2016

Hi Zea,
I have not been able to find menu identical to what you are describing, but I did uncheck "show featured media" in the posts submenu.
Unfortunately that does not change the home page, only inside the post. I cannot find any other settings.
I realize this is not your problem… ughh… I was so close to getting this to look the way I want, but yet so far….

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Moderator 0 on March 16, 2016

Hi,

Please check this screenshot to find the options :

It’s in general options tab

Hope it helps 🙂

Thank you

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0 on March 20, 2016

What is one by one is premium files are same folder or seperate ?
Its really annoying to activate !

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Moderator 0 on March 21, 2016

@Yusuf Rende :

Please following these screeshot, it’s really easy to install acctually :

1. Download ECAE from tonjoostudio
2. You will get “UNZIP-FIRST-easy-custom-auto-excerpt-premium-pack.zip”.
3. It says “UNZIP-FIRST”, so unzip it first (obviously).
4. You will get another two files.
5. Upload these files one-by-one to wp-admin > plugins > upload
6. Activate them from wp-admin > done!

Hope it helps 🙂

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0 on July 29, 2016

Hello!

I upload the premium, but I can not see it in my WP admin.

Can you help me please?

Thank a lot!

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