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Free version works fine, but paid version does not work…
Updated on April 4, 2017 in Easy Custom Auto Excerpt
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Clifton Waldrep 2 on April 2, 2017

Support,

I used your free version without a problem. Now that I have a paid version, it does not even install… It must have something to do with the new additional features, right?

Your paid version is having a problem with finding the free version. At least that is what the error message reads.

I would upload the message, but your forum support does not offer this option, why not?

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Tonjoo Support Moderator 0 on April 3, 2017

Hi,
Are you sure the free version is active when you install the premium one?

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zea Moderator 0 on April 4, 2017

Hi there!

Please follow these screenshots :

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Hope it helps 🙂

Thank you

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