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Lisensi tiba tiba eror

Lisensi tiba tiba eror

Updated on January 17, 2020 in Plugin

wahyu.analisis 23 0 on January 11, 2020

selamat malam pak?
saya ada kendala tiba tiba lisensi eror tanpa saya ada setingan seblumnya.
data lisensi dan email terdaftar sudah saya kirim

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Agep Moderator 0 0 on January 12, 2020

Halo,
Silakan coba lakukan aktivasi lagi karena memang beberapa wakyu yang lalu API kami mengalami sedikit gangguan.

Salam,
Tonjoostudio support

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wahyu.analisis 1 0 on January 12, 2020

https://prnt.sc/qmmr80

masih tidak bisa pak,
masih eror.

Agep 0 on January 13, 2020

Halo,
Coba delete lisensi di member area (https://tonjoostudio.com/manage/plugin/), lalu aktivasi lagi,
https://prnt.sc/qmtf4s

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wahyu.analisis 1 0 on January 13, 2020

Sudah di hapus, sudah aktivasi ulang
masih eror pak

Agep 0 on January 13, 2020

Halo,
silakan berikan credential login ke websitenya untuk coba kami cek

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wahyu.analisis 1 0 on January 13, 2020

Kontributor cukup tidak pak?

Agep 0 on January 13, 2020

Kami butuh akses admin Pak, agar bisa coba melakukan aktivasi lisensi dan melihat log-nya

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wahyu.analisis 0 0 on January 13, 2020

wait pak

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wahyu.analisis 1 0 on January 13, 2020

Berikut datanya pak

Agep 0 on January 13, 2020

Halo,
Sudah kami cek, sekarang Silakan coba masuk ke database, cari tabel wp_options dan cari tonjoo_plugins lalu klik hapus,
https://prnt.sc/q9rfh1

Setelah itu coba lakukan aktivasi lagi.

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wahyu.analisis 1 0 on January 13, 2020

pak mohon arahannnya. kalau wp_options letaknya dimana ya pak? di file *manager bukan* ? kalau di manager bukan, saya cari tidak ada.

Agep 0 on January 13, 2020

Halo,
Di phpmyadmin, di tempat saya tampilannya seperti ini:
https://prnt.sc/qmwhl7
klik phpmyadmin lalu pilih databasenya dan cari tabel wp_options dan cari tonjoo_plugins lalu klik hapus,

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wahyu.analisis 0 0 on January 13, 2020

Wah memang agak susah dalem sekali.
tp ketemu,

*sudah saya coba 2x hapus tonjoo_plugins dan 2x aktivasi ulang (gagal/ masih eror)

**untuk tambah-tambah sudah saya coba hapus plugin dan instal lagi.

yang terakhir ini saya sudah hapus tonjoo_plugins di databasenya, tp belum aktivasi lagi (sudah gagal 2x sebelumnya *)

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wahyu.analisis 0 0 on January 13, 2020

website saya malah jadi rusak ya pak?

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wahyu.analisis 0 0 on January 13, 2020

pak? beneran ini jadi rusak website saya

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