NO LICENSE ON MY ACCOUNT
Updated on September 27, 2019 in Sangar Slider
Premium  12 on November 19, 2018

I just purchased again Sangar Slider license, and even though my credit card has been charged and I received 2cehckout receipt, there is no license in my dashboard.
Abou a year ago I already purchased same license,and now after a year I can’t edit my slider and save changes.
Please reply ASAP how can this be fixed.

Tnx

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Moderator 0 on November 21, 2018

Hi newshkalo1,
Please inform your order ID, we’ll check this on our order list.
Thank you

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0 on March 18, 2019

Have you got the licence? Or will I help you.

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Premium  1 on March 18, 2019

Hi

I purchased again the product, but now I can’t make any changes on slides. What ever I do and click save, once it loads no changes have been made. What may be the issue?

on March 19, 2019

Hi,
Have you tried to deactivate another plugins or try to change the theme?

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Premium  1 on March 19, 2019

Hi Agep,

No I didn’t change the theme since it worked perfect previously. Yes I tried to switch off all plug ins. but same thing.

on March 20, 2019

Hi,
Give me your credential login to your website and we will find out what is going wrong.

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Premium  1 on March 20, 2019
on March 21, 2019

Hi,
I have added some text on the content and it is successfully saved.

http://prntscr.com/n0rz5t

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Premium  0 on March 21, 2019
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Premium  1 on March 21, 2019

Just realized that actually slide title can’t be changed, content can though

on March 22, 2019

I don’t know what is wrong with your computer or internet connection, but I successfully change the title. Here is the record, http://recordit.co/TNRSwpm0ie

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0 on September 27, 2019

Contact the support directly through email or call, definitely you get the solution.

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