I purchased PRO after trying out the demo on your site. It was exactly what I was looking for. However, once I installed the plugin, it failed to perform. In the Text Content tab the drop-downs for TEXT COLOR and PARAGRAPH, H1, etc. are unresponsive. I need to be able to specify H1 for the content. It will only allow paragraph and I cannot change the color unless I go to text settings, but cannot specify H1 there. I have disabled all other plugins, and tried it as the sole plugin on a clean WP install. Same problem. SO it is not a plugin or theme conflict. Why does it work fine on your demo site and not elsewhere?
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Sangar Slider Text Layer Content Unresponsive
Updated on September 20, 2017 in
Sangar Slider
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Hi there!
The plugin is same. Can I borrow your wp-admin, so I can debug the issue?
What version of WP you use?
Thank you
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Hello Zea, Thank you for your timely response. I will include URL and admin info below in the private section. This is the full site with other plugins, but it is a staging site, so you can deactivate all necessary. Also look at the "More options" popup. It is real fuzzy.
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Hi
It seems bug from our plugin. I will report this to our dev so they can check it.
Really sorry for inconvenience
Thank you
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Hi Zea,
Thank you for looking into this for me. When do you think it might be resolved?
Best Regards,
Lisa
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Hi there
We still working on the issue, and other issues too. Please be patient, we will release the update this week 🙂
sorry for inconvenience
Thank you
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Hi Zea,
I had to purchase another solution, since I do not have time to wait for Sangar Slider to be fixed for the delivery of the site. I have therefore put in a refund request as of today. I do think you have a nice product in the making.
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